FAQ
Everything you need to know about Discord Accelerator
What sets Discord Accelerator apart from other accelerators on the market?
Discord Accelerator’s primary distinction from traditional accelerators lies in its underlying protocol. Most accelerators still utilize IPsec or IKEv2, while Discord Accelerator fully adopts the WireGuard protocol, which consists of only 4000 lines of code (compared to over 600,000 for IPsec), resulting in 3-5 times faster transmission speeds and significantly reduced battery consumption. Moreover, Discord Accelerator's no-logs policy has been independently audited by Cure53, with a completely transparent audit report, achieving both speed and security.
Which operating systems and devices does Discord Accelerator support?
Discord Accelerator provides native clients for all major platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Discord Accelerator supplies comprehensive router configuration tutorials, supporting mainstream router firmware like Asus, Netgear, and OpenWrt, allowing protection for all devices in your home with a single configuration.
How can I get a refund if I am not satisfied with Discord Accelerator?
Discord Accelerator offers a 30-day unconditional refund guarantee. If you are dissatisfied with the service within 30 days of purchase, simply reach out to our customer service team via online chat or email at support@vpnjs.net without needing to provide a reason, and you can request a full refund. Refunds are usually processed back to your payment account within 1-3 business days.
What is the actual connection speed I can achieve with Discord Accelerator?
Discord Accelerator has deployed over 3000 high-speed server nodes globally. Actual test results show that the average latency when connecting to Asia-Pacific nodes is below 30ms, about 80-120ms for North America nodes, and download speeds can reliably exceed 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Discord Accelerator maintains steady, smooth connections even in complex network environments.
What does Discord Accelerator’s no-logs policy cover?
Discord Accelerator's no-logs policy includes the following: no recording of your originating IP address, no timestamps of connection, no record of websites or domains visited, no logging of DNS queries, and no tracking of bandwidth usage data. All servers operate in a pure RAM environment, automatically erasing data upon physical reboot. This policy has been rigorously scrutinized by the internationally recognized security audit firm Cure53, with a complete audit report available on the Discord Accelerator official site.
Discord Accelerator provides detailed router configuration tutorials, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) Logging into the router’s management interface; 2) Accessing acceleration client settings; 3) Importing the configuration file provided by Discord Accelerator; 4) Entering your Discord Accelerator account credentials. Once set up, all devices connected to that router’s WiFi will automatically gain accelerator protection without needing to install clients on each device.
Yes, Discord Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K Ultra HD video content. Discord Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Discord Accelerator does not encourage users to violate the terms of service of any streaming platform.
Thanks to the efficient design of the WireGuard protocol, Discord Accelerator has minimal impact on speed. In most cases, speed loss is less than 5-10% of the original bandwidth. In some cases, if your ISP throttles specific traffic (like video or P2P), using Discord Accelerator may actually improve speeds, as the encrypted connection prevents ISPs from performing deep packet inspection (DPI) and traffic identification.
Yes, the Discord Accelerator Lightning Version supports up to 6 devices online simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection on smartphones, computers, tablets, smart TVs, and other devices at the same time without additional costs. To protect more devices, it is recommended to configure Discord Accelerator on your router to secure all devices in your household with a single setup.
Public WiFi poses high risks for hackers looking to steal data. When connected to Discord Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it unreadable even if someone conducts a man-in-the-middle attack or sniffs the same WiFi network. Discord Accelerator also features an automatic connection function that activates accelerator protection when unsafe WiFi networks are detected.
Yes, Discord Accelerator’s no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The audit team conducted a thorough review of Discord Accelerator’s server infrastructure, code base, and operational processes, confirming that Discord Accelerator does not log any identifiable user data. The complete audit report is publicly accessible on the Discord Accelerator official site.
Yes, Discord Accelerator provides a native Linux command-line client, supporting mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Yes, the Discord Accelerator Premium Version includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is assigned exclusively to you, without sharing with other users.
Discord Accelerator has robust leak protection mechanisms in place: DNS leak protection ensures that all DNS queries are resolved via encrypted connections; WebRTC leak protection prevents browsers from revealing your real IP through WebRTC; and IPv6 leak protection guarantees that IPv6 traffic is also secure. You can verify your protection status at any time using the built-in leak testing tool in the Discord Accelerator client or access third-party testing websites.
Discord Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In strict network environments, Discord Accelerator’s obfuscation mode can help users break free from interference and regain access to a free internet. However, please note that Discord Accelerator advocates responsible accelerator usage in compliance with local laws.
Discord Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing to pay with cryptocurrency can provide extra anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is safe.
Discord Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Yes, Discord Accelerator provides browser extensions for Chrome and Firefox. The extensions run lightly, encrypting only the traffic within the browser (not affecting other applications). They are particularly suitable for scenarios requiring rapid IP location switching, such as cross-border shopping comparisons. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
Discord Accelerator offers multiple customer support channels: 1) 24/7 online chat—visit the Discord Accelerator website to engage in real-time dialogue with support, with an average response time under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our support team provides services in both English and Mandarin.
Discord Accelerator Lightning and Premium Versions include built-in ad blocking and malicious site protection. This feature operates at the DNS level, maintaining a domain blacklisting system with over 1 million rules that block loading of ad trackers, malware domains, and phishing sites at the DNS resolution stage. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.